Customer Service

Shipping & Delivery

LakayDepot partners with some of the biggest wholesalers in Haiti to offer the best product quality at a great price to customers. Once an order is received, our warehouse in Haiti will process it and get it ready for delivery. All orders for Port-au-Prince, the capital, placed before 4:00 pm will be processed and delivered the same day.  After 4:00 pm the orders will be processed and delivered the next day. All orders for other cities will be processed and delivered the next day

Privacy & Security

We take privacy and security very seriously. Individual customers can use our secure website to purchase groceries and other products for their love ones. All the transaction will be secured and customers' privacy will always be one of our biggest priorities.

Affiliate Program

Lakaydepot a web base system that will allow our affiliates to resell our services. Any store can apply to become a reseller for Lakaydepot. The application to become an affiliate will be free and the affiliate store, once his application is reviewed and approved by Lakaydepot management team, will have the rights to resell Lakaydepot services.

Payment, Pricing & Promotions

Our pricing strategy and the marketplace concept will allow us to be very competitive and affordable for the average consumer as well as lucrative for our partners. Lakaydepot marketplace will allow different vendors to display their products. This will result in an increase competition and reduce prices for the customers.

Viewing Orders
Customers can view and  track their order status in their dashboard under “My orders” tab, once they create a free account and login to the system.